What do you need help with?
Type a word like “reminder”, “PIN” or “stock”, or pick a topic.
Getting started
Is Bisro free to download?
Yes. Download it from bisro.in.
Which phones does Bisro work on?
Android phones with Android 7.0 or newer.
Why isn't it on the Play Store?
It's on its way to Google Play. For now, Bisro installs from bisro.in, and Android asks you to allow the install once.
How do I create my account?
Open Bisro and enter your name, mobile number and a password (email is optional). Verify your number with the 6-digit code sent by SMS, then set up your shop.
Can I use it in Telugu or Hindi?
Yes. The whole app works in Telugu, Hindi and English, and you can change it in settings.
Khata and reminders
How do I add an old balance?
Add the customer and enter what they owe today as their first entry. You don't need to copy old pages.
Are reminders sent automatically?
No. WhatsApp opens with the message ready, and you press Send.
Can I set a due date?
Yes. Add a deadline to the customer's khata.
Billing and stock
Do I need a barcode scanner?
No. Bisro uses your phone camera.
Does stock go down when I bill?
Yes. Every saved bill takes those items off your stock.
How do I get low-stock alerts?
Set a low-stock limit on each product. Bisro flags it when stock reaches that number.
Chinni
How do I talk to Chinni?
Type to Chinni in the app, in Telugu, Hindi or English.
Will Chinni save something without asking?
No. Chinni always shows you the entry and waits for you to confirm.
Account and security
I got a new phone. Is my khata gone?
No. Install Bisro on the new phone and sign in with the same mobile number and password. Your customer accounts are saved to your account.
I forgot my password.
On the sign-in screen, tap Forgot Password?, enter your mobile number and the 6-digit code we send, then set a new password.
I forgot my PIN.
Tap Forgot PIN on the lock screen and reset it with a 6-digit code sent to your phone. If you're stuck, write to support@bisro.in.
Ask us from Help inside the app, or write to support@bisro.in. A person reads every message.
Still need help?
- In the app
Open Help and raise a support request. Our team replies there, and you can follow it until it's solved.
- By email
Problems with the app, your account or a download.
support@bisro.in